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Privacy Policy

PRIVACY POLICY

 

MEDEKO COMMERCE EOOD, EIK 201649828, with registered office and management address 1000 Sofia, 30 Tsar Samuil Street, is the Administrator of personal data.

 

Our general privacy policy governs the use and storage of your data in accordance with the Personal Data Protection Act and the General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679.

 

The privacy of your personal data is our priority. For this reason, this Privacy Policy explains the mechanisms and methods for the personal data collected and stored by us of current, future and potential customers, as well as users of medeko.biz and ecotonus.eu

 

ADMINISTRATION OF PERSONAL DATA

 

Your personal data is processed at the company's address.

The hosting and storage of your data takes place at SuperHosting.BG OOD.

 

MEDEKO COMMERCE EOOD undertakes to protect and store the personal information of its customers, to refrain from unethical practices used on the Internet, and not to provide your data to third parties.

 

TYPES OF PERSONAL DATA COLLECTED AND USED BY US

 

We may collect and process the following types of personal data:

 

1. the information you provide when filling out a contact form available on medeko.biz and ecotonus.eu such as name, surname, telephone number, email address, as well as any additional information that you have voluntarily filled in;

2. the information you provide in connection with registration, execution of an order or provision of a service in the ecotonus.eu online store;

 

Personal data indicated with an asterisk in the data collection forms is mandatory, as it is necessary to carry out the requested operations or actions. In the absence of mandatory information, requests for these operations or actions cannot be processed and executed.

 

PERSONAL DATA WE COLLECT AUTOMATICALLY

 

When you visit the medeko.biz and ecotonus.eu Websites, we collect certain information automatically:

 

IP addresses

 

An IP address is a unique identifier used by some electronic devices to identify and communicate with each other on the Internet. When you visit our Website, we may use the IP address of the device you are using. We use this information to determine the general physical location of the device and to understand in which geographic areas users are located.

 

Statistics

 

The websites medeko.biz and ecotonus.eu use Google Analytics to generate statistical reports. These reports show us, for example, how many users have visited the Websites, which pages have been visited, and in which geographic areas the Website users are located. The information collected through the statistics may include, for example, your IP address, the website that referred you to our Website and the type of device you used. Your IP address is hidden in our systems and will only be used if necessary to solve a technical problem, to administer the Website and to get a general idea of user preferences. Website traffic information is only available to authorized personnel. We do not use this information to identify users and do not share this information with third parties.

 

SOCIAL MEDIA

 

You have the option to click on the special icons of social networks such as Twitter, Facebook, Linkedin Pinterest, which are available on our Website.

When you click on these icons, it is possible for us to access the personal information that you have published and which is available in your profiles on the social networks in question. We neither create nor use databases separate from these social networks based on the personal information you have posted there, and we do not process any data related to your profile and accessible through these means.

 

If you do not want us to have access to your personal information posted in the publicly accessible space of your social network profile, then you should follow the procedures provided by the social networks in question to restrict access to that information.

 

PURPOSES FOR WHICH WE USE THE PERSONAL DATA

 

We use your personal data for the following purposes:

 

1. to respond to your requests, such as requests for information, searches, brochures or other content;

2. to personalize and improve your use of our Website;

3. to offer you our products and services and/or the products and services of our partners;

4. to maintain the customer's account, including registering orders, sending orders, invoicing, resolving disputes related to orders or considering their requirements.

5. for other purposes, if applicable, of which we will inform you when we collect your data.

 

DISCLOSURE OF PERSONAL INFORMATION

The security and confidentiality of your personal data is of great importance to us. That is why we limit access to your personal data only to:

1. the members of our staff who need to have this information to process your orders or to provide you with the requested service;

2. SPIDI AD, providing courier services;

3. SuperHosting.BG Ltd., providing hosting services.

 

STORAGE PERIOD OF PERSONAL DATA

 

By filling out a contact form available on medeko.biz and/or registering on ecotonus.eu, users give their consent to the collection, storage and processing of their personal data for the purpose of processing an order or inquiry on the websites mentioned above. The administrator stores the personal data of each user until the user expresses the express wish to have his personal data deleted from the database kept by the administrator.

 

DELETION OF PERSONAL DATA

 

If you DO NOT WANT your personal data to be stored, you can request the deletion of your data at the email address: mail@medeko.biz

 

SUPERVISOR

 

Commission for the Protection of Personal Data, with address: Sofia 1592, "Prof. Tsvetan Lazarov" No. 2; Phone: 02 915 3518; e-mail: kzld@government.bg, kzld@cpdp.bg; http://www.cpdp.bg

 

 

Medeko Commerce Ltd

BG201649828

MANAGER: Petar Zhelyazkov

Sofia 1000

"Tsar Samuil" St. No. 30, Apt. 2